IFMI

IFMI Masterclass at the Fleet Europe Summit on 16 November 2022

The 4th session for 2022 of the IFMI Masterclass will take place at the Fleet Europe Summit, on November 16 at the Dublin Convention Center.

Ensuring Fleet Sustainability beyond 2022

The driving force for international fleet management success is Sustainability.

Despite the current economic, geopolitical and supply chain challenges, corporate goals around Sustainability don’t change. Sustainability takes a multitude of shapes, many of which can be linked to the fleet ecosystem. Think about carbon-neutral targets, zero-emission vehicles, greenhouse gas accounting and new smart mobility options.

Being a corporate fleet manager you need to align your strategy with this industry-wide pivot towards Sustainability. This by identifying the means to rightsize your fleet. And by minimizing your environmental footprint.

The next session of the International Fleet Managers Institute will demonstrate how to setup and rollout a Sustainable fleet programme with attention for:

- - Establishing the greenest fleet policy
  - Key steps to fleet electrification
  - Seamlessly overcoming the EV charging challenge: office charging, home charging and reimbursement; smart charging
  - GHG Emissions and GHG Accounting: what it means for your business

About the IFMI

For 18 years, the International Fleet Managers Institute (IFMI) has been organising seminars and webinars with an aim to further encourage internationalization of Fleet an Mobility.
Renowned within the International Fleet & Mobility Community for its educational, non-commercial approach.
Providing information and learnings, via expert presentations , lively workshops or interactive discussions.
Each session is a not-to-be-missed opportunity to gain knowledge and learn skills.
The Institute also provides corporate and mobility managers with a meeting place, where they can exchange experiences and best practices.

Topics & Content

Fleet Europe Conferences
Nov. 17
IFMI
Nov. 16
Remarketing Forum
Nov. 16
SMI
Nov. 16

09:15 - 09:30
A word of Welcome
Steven Schoefs
Chief Editor, Fleet Europe
Fleet Europe
Fleet Europe Conferences
09:30 - 10:20
Maximising the User Experience in Fleet & Mobility
Olivier Baldassari
Group Chief Operating Officer, Europcar Mobility Group
Vanessa Govi
Chief Digital Officer, ALD Automotive
Edward Kulperger
Senior Vice President EMEA, Geotab
Fleet Europe
Fleet Europe Conferences
10:20 - 10:40
Beyond supply and infrastructure: scaling for the EVolution
Karoline Baumann
Strategy Director, Europe, Cox Automotive
John Saffrett
Deputy CEO, ALD Automotive
Martin Forbes
President, Cox Automotive International
Fleet Europe
Fleet Europe Conferences

With the electric EVolution well underway, the automotive industry is continuing to evolve to adapt to emerging technologies, consumer demands and government legislation. Now, attention must also be given to the practical aspects of maintaining EV fleets at scale. How is the fleet sector working to maximise the health and battery lifecycle of their EV fleets? What changes is the EVolution bringing to the defleet process, and what steps are being taken to maximise residual values? And, critically, how is this contributing to our collective sustainability goals?
10:40 - 11:00
Emissions in Fleet Management - CO2 reduction for B2B customers
Markus Deusing – « CO2 reduction in company cars »
CEO, Alphabet International
Kerstin Meerwaldt – « CO2 reduction throughout the entire value chain »
Strategy Lead Sustainability Experience, BMW Group
Fleet Europe
Fleet Europe Conferences
11:00 - 11:50
Leveraging the Sustainability Experience
Uwe Hochgeschurtz
COO, Stellantis Europe
Marc Odinius
CEO, Dataforce
Fleet Europe
Fleet Europe Conferences
11:50 - 12:10
Electrification is key! The impact of fleet transformation on the climate goals of companies.
Florian Lüft
Director Sales & Marketing, Envision Digital Germany
Fleet Europe
Fleet Europe Conferences

Florian is one of the leading experts for fleet electrification in Europe. In his presentation, he will show why the electrification of fleets is much more than just a transformation of mobility. He will provide insights on the key success factors in the process of electrification and speak about the impact and benefits for companies and their climate goals.
12:10 - 12:30
Mapping your fleet decarbonisation journey: A fireside chat with Shell and OviDrive
Aysun Akik
General Manager Shell Fleet Solutions Europe and Africa, Shell
Yves Helven
CEO, Ovidrive
Fleet Europe
Fleet Europe Conferences
12:30 - 13:30
Networking Lunch
Fleet Europe
Fleet Europe Conferences
13:30 - 14:10
Embedding the Safety Experience
Guillaume Roux
Head of Automotive and Mobility, Qover
Stephan Ruby
Global Strategic Partnerships & Chief Sales Officer Automotive, Allianz Partners SAS
Michiel van Ratingen
Secretary-General, EuroNCAP
Fleet Europe
Fleet Europe Conferences
14:10 - 14:30
Sustainability & Safety are the spark for an efficient fleet
Jonathan Bates
Executive Vice President of Marketing, MiX Telematics
Fleet Europe
Fleet Europe Conferences

Why Sustainability & Safety are the pillars of telematics and how it affects stakeholders and assets? Get an overview on how to implement these two core values to your fleet management.
14:30 - 14:50
When the fleet's connected insurance empowers sustainable and safe driving
Julie Meynard
Director of Arval Consulting & Arval Mobility Observatory, Arval
Fleet Europe
Fleet Europe Conferences
14:50 - 15:10
Leading with Safety: Best Practices for Managing Insurance Costs
Doug Jenkins
Specialist Business Resilience Manager - Motor, AXA
Daniel Mc Guigan
Environment, Health and Safety Director – Global Operations, PepsiCo International Ltd
Damian Penney
VP EMEA, Lytx
Fleet Europe
Fleet Europe Conferences

Risk is costly, extracting a tremendous and increasing toll on reputation, bottom line, and lives every year. But it doesn't have to overwhelm your business. With so much at stake, leading multinational organisations have taken to proactively address risk factors head on – before they result in catastrophic losses. This session will dive into strategies and tactics from some of the world's most well-run fleets as they share their best practices for driving down risks and driving up safety, efficiency, and profitability.
15:10 - 15:30
Mobility management in a crisis! A survival guide
Annie Pin
Chief Commercial Officer, ALD Automotive
John Saffrett
Deputy CEO, ALD Automotive
Fleet Europe
Fleet Europe Conferences

The world is facing a geopolitical storm with war and economic uncertainty disrupting supply chains and creating a global energy crisis. On top of this, the environmental crisis threatens permanent damage to our planet and hence the road to net zero and sustainability ambitions are still of paramount importance. How can fleet managers navigate these turbulent times and how can mobility providers ensure that the appropriate products and services are available to support clients on this journey. In this session Annie Pin, Chief Commercial Officer and John Saffrett, Deputy CEO of ALD Automotive outline how these events are creating unparalled volatility and disruption for mobility ambitions and provide insight into how leasing companies such as ALD Automotive can help fleet managers plot a steady path to meeting their sustainability goals despite these disruptions.
15:30 - 16:00
Ensuring Business Continuity in Fleet & Mobility
Vinzenz Pflanz
Chief Business Officer, Sixt
Giacomo Carelli
CEO, FCA Bank & Chairman Drivalia
Fleet Europe
Fleet Europe Conferences
16:00 - 16:20
Can today’s challenges become the decade’s opportunity? How a long term forecasting can clarify short term decisions with data driven support."
Joshua Formis
International Sales Director, Fleet Logistics
Samuel Kellner-Steinmetz
CSO, Fleet Logistics
Fleet Europe
Fleet Europe Conferences

That sits into your overarching subject that leads the theme: “Sustainable Fleet Management for People, Planet and Profit” and more specifically “Maximizing Business Continuity in Fleet & Mobility”. Explanation: The decade and the rocking chair refer to a long period notching to the word “Continuity” but one in a negative way (chair) and the other in a positive way (decade of opportunity). Negative vs. positive leads to idea of finding the “Maximizing” effect. The title is an eye-catcher, with no business jargon, while the subtitle talks directly to you addressing what everybody is talking about: the challenges. The word “Squeeze” indicates something hard to get the juice out of, that should resonate with the difficult moment. The idea is that you grow up only through difficulties and see the return, in the long run, hence this goes in the direction of the E-FleetTRANSITION tool that we will be addressing, which is about planning business continuity sustainably.
16:20 - 16:40
The evolution of the customer experience - transformation to direct and online car purchase
Magnus Fredin
Senior Vice President Global Sales, Volvo
Fleet Europe
Fleet Europe Conferences

The automotive industry is changing in many ways, driven by external factors and the industry players themselves. This presentation will focus on the transformation from wholesale to direct and from offline to online sales and how this is expected to improve the user experience - from the fleet manager perspective, from the company car driver perspective and the leasing company’s view. As fleet managers search for flexibility of their fleet, there is an increased need for building mobility solutions integrating offers from one hour, to one day, a month, three years, fixed terms or more flexible terms all aiming at flexibility, increasing the usage of a car and therefore reducing costs for fleets and with the goal to increase sustainability!
16:40 - 17:30
Ensuring Business Continuity in Fleet & Mobility - Executive Panel
Berno Kleinherenbrink
CCO - Chief Commercial Officer, LeasePlan
Christian Schüler
CEO, Athlon
Markus Deusing – « CO2 reduction in company cars »
CEO, Alphabet International
Bart Beckers
Chief Commercial Officer - Deputy CEO, Arval
Tim Albertsen
CEO, ALD
Fleet Europe
Fleet Europe Conferences
17:30 - 17:45
Lessons Learned & Closing Fleet Europe Conferences 2022
Fleet Europe
Fleet Europe Conferences
19:00 - 22:30
Gala Diner & Awards Ceremony
Fleet Europe
Fleet Europe Conferences

09:00 - 09:05
Opening of the Remarketing Forum
Johan Verbois
Remarketing Expert
Fleet Europe
Remarketing
09:05 - 09:25
Exclusive interview with Martin Forbes
Martin Forbes
President, Cox Automotive International
Fleet Europe
Remarketing

To open the forum, we're delighted to be joined by the President of Cox Automotive International, Martin Forbes. Martin has financial and operational leadership responsibility for a number of key markets, including the U.K, Europe, Australia, New Zealand and Brazil. Cox Automotive is the world's largest automotive service organisation, with a mission to change the way the world buys, sells, owns, and uses vehicles. We're looking forward to hearing from Martin on the future of remarketing, particularly how digitisation is driving the transformation of defleet, remarketing and retail operations, and how the evolution of electrification is impacting fleet and mobility operators.
09:25 - 09:45
Preparing for an electrified future
Bertrand Donck
CEO Macadam
Fleet Europe
Remarketing

As opener of the electrification topic, Betrand will share his experience to support our preparation for an electrified future. A very practical session which gives you all the right questions to plan a smooth transition from ICEs to BEVs. With the support of Dataforce, you’ll get insight in the remarketing volumes to come in the next years. Be here and you’ll be ready.
09:45 - 10:05
The SoH certificate
Günter Kaufmann
CEO, Auktion & Markt AG - autobid.de
Markus Gregor
Project Manager Battery Evaluation, TÜV SÜD Division Mobility
Fleet Europe
Remarketing

The health of the battery when remarketing vehicles is an important aspect for every buyer. Fourteen members volunteered to take part in the task force from CARA, the European Car Remarketing Association. They reviewed at length the different methods and providers that could deliver a State of Health (SoH) certificate, and now will share the way forward in order to safeguard an effective and efficient remarketing of BEVs.
10:05 - 10:25
When is the BEV used vehicles wave coming
Julian de Groot
Head of Sales, Product and Marketing, Dataforce
Fleet Europe
Remarketing

Putting the correct resources and the right moment while keeping an eye on investments is paramount to prepare for the future. But, how is the ramp up of these electrified used vehicles? How to feed the business case so we’ll have the necessary assets to handle this well? Dataforce has created a clear view on future remarketing volumes in Europe and will share their insights. Per country there will be different speed on used vehicle development.
10:25 - 10:40
Q&A Session
Julian de Groot
Head of Sales, Product and Marketing, Dataforce
Markus Gregor
Project Manager Battery Evaluation, TÜV SÜD Division Mobility
Bertrand Donck
CEO Macadam
Fleet Europe
Remarketing
10:40 - 11:10
Networking Break
Fleet Europe
Remarketing
11:10 - 11:30
Major changes in the distribution model of used cars at retail level.
Luis María Pérez-Serrano
Head of Business Line Remarketing and Mobility Consulting, TÜV SÜD
Fleet Europe
Remarketing

With the introduction of new retail distribution models and an increasing trend towards direct sales of new cars, we will be seeing also an impact on the used car segment. What will be the main changes, how can OEMs and retailers deal with them and what will be the keys for success in this new environment?
11:30 - 11:50
Used Car Strategies within the ‘Agency Context’
Michel van Roon MSc EMP
CEO & Founder, GO Remarketing & CRM automotive retail
Fleet Europe
Remarketing

Creating a seamless, frictionless omnichannel customer journey within the ‘Agency Context’ is not easy. An analysis of different strategies in a setting of conflict of interest, conflict of mind-set and considerable cost of complexity.
11:50 - 12:10
Can OEMs control used-car markets by extending the agency model?
Dr. Christof Engelskirchen
Chief Economist, Autovista Group
Fleet Europe
Remarketing

Exploring the pros and cons of the agency model and its sustainability from the perspective of an OEM and automotive industry stakeholders.
12:10 - 12:25
Q&A Session
Luis María Pérez-Serrano
Head of Business Line Remarketing and Mobility Consulting, TÜV SÜD
Michel van Roon MSc EMP
CEO & Founder, GO Remarketing & CRM automotive retail
Dr. Christof Engelskirchen
Chief Economist, Autovista Group
Fleet Europe
Remarketing
12:25 - 13:30
Networking Lunch
Fleet Europe
Remarketing
13:30 - 13:50
The 2022 Remarketing Awards
David Baudeweyns
Sales Director, Fleet Europe
Sebastian Fuchs
Managing Director Manheim and RMS Automotive Continental Europe, Cox Automotive Europe
Wolfgang Reinhold
Chairman, CARA
Johan Verbois
Remarketing Expert
Fleet Europe
Remarketing

Nexus Communication will present the process for the 2022 Remarketing Innovation Award with a shortlist of the candidates together with Wolfgang Reinhold, Chairman of the board of CARA. Cox Automotive will explain their interest as partner for the new Hall of Fame award
13:50 - 14:10
Optimize European Remarketing by data driven digitalized processes
Jon Bulloch
European Business Development Director, Indicata
Fleet Europe
Remarketing

Autorola Group will present the latest used car pricing trends in Europe including why the constant change in the markets makes it important to have up-to-date pricing tools combined with flexible and international remarketing channels.
14:10 - 14:30
Phygital to boost trust in the used car buying experience
Geert Martens
Director Experience Transformation, NGAGE Consulting
Fleet Europe
Remarketing

Ngage consulting shows how phygital will disrupt the used car buying experience by bringing the best parts of the physical customer experience into the digital realm and vice versa. It’s experience Jim, but not as we know it.
14:30 - 14:50
Digitalization as a catalyst for growth in used car operations
Radu Nicodim
Managing Director, MyWay PRO
Fleet Europe
Remarketing

MyWay and MyWayPro have transformed completely the way the organisation handled used cars. Data forms the basis and acts as a catalyst for their remarketing operations. Radu zooms in how digitization boosts conversion, increases penetration in cross-selling and raises customer satisfaction.
14:50 - 15:05
Q&A Session
Jon Bulloch
European Business Development Director, Indicata
Geert Martens
Director Experience Transformation, NGAGE Consulting
Radu Nicodim
Managing Director, MyWay PRO
Fleet Europe
Remarketing
15:05 - 15:35
Networking Break
Fleet Europe
Remarketing
15:35 - 15:55
Is Asset Management the gamechanger in remarketing
Brian Madsen
Director of Cars2Click
Fleet Europe
Remarketing

Brian will share his view on how AI DATA driven Asset Management can improve the profitability for OEMs, Rental and Leasing companies compared to traditionally selling cars. Combining customers fleet details and contract information with live market data creates an incredible insight, enabling to manage risks and opportunities. These will impact Residual Values, improve lead-time and increase profitability.
15:55 - 16:10
The customers view on Asset Management
Rickard Strandh
Global Remarketing Strategy Manager, Polestar
Alfonso Lopez Heredia
Senior Director Remarketing Europe, Hertz
Fleet Europe
Remarketing

How would customers and their organisation handle this different and new way of thinking. Will it be a game changer in areas like presales, sourcing, acquisition planning, de-fleeting, and many more.
16:10 - 16:55
Closing panel
Morten Holmsten
Global Director Autorola Marketplace, Autorola Marketplace
Luis María Pérez-Serrano
Head of Business Line Remarketing and Mobility Consulting, TÜV SÜD
Brian Madsen
Director of Cars2Click
Jost Dieckhaus
VP Remarketing Europe AUTO1 Group
Bertrand Donck
CEO Macadam
Fleet Europe
Remarketing

As the tradition requires, we’ll close with a debate between the thought leadership presenters and the winner of the 2021 innovation award with:
16:55 - 17:00
Closing of the Remarketing Forum
Fleet Europe
Remarketing
17:00 - 17:30
Closing Drink in the Remarketing Village
Fleet Europe
Remarketing
19:30 - 22:30
Remarketing Awards Ceremony & Dinner
Fleet Europe
Remarketing

The ceremony will honour innovation in remarketing during an evening filled with networking opportunities.
Where
Gibson Hotel